Speed of service is something that separates MPH from its competitors. Large and small volume transcriptions are carried out within a turnaround time of 24 to 48 hours, with rigorous quality control guaranteeing excellent service.
Data from transcription is routinely received electronically or by mail. A combination of skilled staff and innovative technology convert texts into the required format. This can also include any marketing or promotional material that you would normally send to your non-disabled customers.
Accuracy is assured before printing, as proofreaders and technicians make a series of final checks. The various alternative formats are then printed, packed and dispatched, usually on the same day as they are received.
Although the track-accessing function on a CD or minidisk is considered more user-friendly, it is worth remembering that many people (particularly the elderly) still do not have access to a CD player and audio cassette should not be ignored altogether.
You can choose to make multiple copies of any alternative format document at the time of transcription - or create a master file and have copies made on request.
CD ROMS can be produced relatively quickly, depending on which features are included - full video, audio tracks etc.
Foriegn language transcription is available for all the alternative formats we produce (except for Cyrillic scripts).
Test sequences are run on specialist equipment such as Braille Embossers, several times each day according to the level of work.
IT equipment is checked at the beginning of each shift and test pages run from printers and photocopiers.
The audio and duplication equipment is cleaned and maintained on a daily basis, and test sequences run, guaranteeing the highest quality standard for all our transcribed information.
Random physical checks on data are carried out on transcribed information as a matter of course throughout the day.
We offer consultation on all aspects of our Transcription Services and have an in-house specialist legal team to advise on all issues, to find out more – make an enquiry